Managing Staff

I love my team at Double A because they're one of the many reasons Double A is where it is today. Their motivation and creativity sometimes are just so out of this world, you feel so proud they are a part of you in building the brand. But of course reality check, not all are the same and some are obviously just there for the sake of getting a pay to pay for their expenses. We've always wanted to build a family in Double A, empower people and allow them to run it like their own as well, so Managing staff is often our biggest challenge thus far.

We've had those who stepped all over your head before running back to you to ask for help. We've had staff who cheated. We've had staff with discipline problems. We've had some bad apples who did not have any chemistry with the rest of the team.

The problem is, when your start up is small, one little negative vibe will spread so quickly that it does not become so enjoyable for some.

Recently, we had to terminate a staff after multiple warnings. So he has not been coming in, nor has he been providing legit reasons for not turning up. How do you tell someone to leave without him feeling like we've destroyed his future when it was his own fault to begin with? We tried, we gave second third fourth tenth chances, but there is always a limit to everything. I've learn that if something doesn't work, you find a solution for it, execute and move on. In the process, explain to him what he did wrong and how this was not a good trait to be carrying not only at your work place but in any work places for that matter.

It's a business you're talking about and if it is affecting your day to day operations, then you don't need to feel kesian for the individual. Bigger picture is, the problem is solved, people are happier, mood is lifted back up and there are many other opportunities out there for that person who was let go. Being an Entrepreneur means you need to be very firm with your decisions because otherwise a lot of time will be unnecessarily wasted.